Sign On to the TrainingBrowser Checkup pageNew Training AccountSupportMasterTask Web Site  
Support Home FAQ Media Support Files Troubleshooting

General Questions and Contact Information
Question: Answer:
I have a question which isn't addressed in this Support area.
How can I get more information?

Send support questions and requests to:

support@mastertask.com

What is the quickest way to resolve a technical issue?
The key to resolving technical issues is information.
When you contact us for technical support, please provide specific, pertinent details.
Typically this would include:

-Details about the problem:
  • What is the specific wording of any error messages?
  • When does the problem occur?
  • What sequence of steps did you follow which led up to the occurrence?
  • What do you see or hear when this problem happens?
-Browser brand and version:    Click here if you don't know.
-Operating System:    Click here if you don't know.
-How and when you can be reached:
  • Your phone number and/or email address.
  • Hours when you can be reached, your location or time zone.
  • Your preference to be contacted by email, telephone, or either one.
What does the online training cost?
Can I get a volume discount?

Questions or inquiries regarding sales and pricing should be directed to either the telephone number or the email address at the bottom of this page.

Copyright © 2004, V-TIP, Inc.
All Rights Reserved
Inquiries:  - Tech Support:
 

MasterTask Training - 1696 Northrock Court - Rockford, IL 61103
Toll Free: 1-800-624-6968

Phone: 815-968-5885 - FAX: 815-968-5879